Privacy Policy

1. Information We Collect

Contact Form Information

When you submit our contact form, we collect the following information:

• Required Information: Your name, email address, subject line, and message content
• Optional Information: Phone number (if you choose to provide it)
• Consent Records: Your consent to data processing as indicated by checking the required consent checkbox

Newsletter Signups (if applicable)

If we offer newsletter subscriptions, we collect your email address and any additional preferences you specify during signup.

Technical Information

Like most websites, we may automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, and pages visited. This information is used for website functionality and security purposes.

2. How We Use Your Information

Primary Purposes

We use your personal information for the following purposes:

• Responding to Inquiries: To respond to questions, comments, or requests submitted through our contact form
• Customer Service: To provide customer support and assistance with product inquiries
• Order Processing: If you place orders, to process transactions, arrange shipping, and communicate about order status
• Communication: To send requested information about our products and services

Secondary Purposes

With your explicit consent, we may also use your information to:

• Send newsletters or promotional materials about new products and collections
• Notify you about significant updates to our website or policies
• Invite participation in customer surveys or feedback requests

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you explicitly agree to our processing your information (such as checking the consent box on our contact form)
• Legitimate Interests: For responding to your inquiries and providing requested customer service
• Contract Performance: If you place orders, to fulfill our contractual obligations to deliver products and services

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist with email delivery, order fulfillment, or website hosting, under strict confidentiality agreements
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, with advance notice to affected users

5. Data Retention

We retain your personal information for the following periods:

• Contact Form Submissions: We retain inquiry information for up to 3 years to maintain customer service records and respond to follow-up questions
• Newsletter Subscriptions: Until you unsubscribe or request deletion
• Order Information: For up to 7 years to comply with business record-keeping requirements
• Technical Logs: Typically retained for 12 months for security and operational purposes

We regularly review and delete information that is no longer necessary for the purposes for which it was collected.

6. Your Privacy Rights

You have several rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you. We'll provide this information in a commonly used, machine-readable format when technically feasible.

Correction and Updates

If your personal information is inaccurate or incomplete, you can request that we correct or update it.

Deletion

You can request that we delete your personal information, subject to certain legal and business requirements. We'll honor deletion requests unless we have a legitimate reason to retain the information.

Opt-Out and Unsubscribe

You can opt out of promotional communications by using unsubscribe links in emails or contacting us directly. Please note that you may still receive transactional communications related to orders or customer service inquiries.

Exercise Your Rights

To exercise any of these rights, contact us at privacy@bagstylehub.com. We'll respond to your request within 30 days and may require verification of your identity before processing certain requests.

7. Cookies and Tracking

Our website uses minimal tracking technologies:

Essential Cookies

We use essential cookies that are necessary for website functionality, such as maintaining form submissions and remembering user preferences during your visit.

Third-Party Analytics

By default, we do not embed third-party analytics or tracking services. If we choose to implement analytics in the future, we'll update this policy and provide opt-out options.

Cookie Control

You can control cookie settings through your browser preferences. Disabling essential cookies may affect website functionality but won't prevent you from accessing our content.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure transmission of form data using industry-standard encryption
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates to our systems
• Secure storage of data with reputable hosting providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents that may occur.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. International Data Transfers

If you're located outside the United States, please be aware that your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

11. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by:

• Posting the updated policy on our website with a new effective date
• Sending email notifications to registered users for material changes
• Providing prominent notice on our website for significant modifications

Your continued use of our website after policy changes indicates acceptance of the updated terms.

12. Contact Information

For questions about this privacy policy or to exercise your privacy rights, please contact us:

We're committed to addressing your privacy concerns and will respond to inquiries promptly during business hours.

13. Jurisdiction

This privacy policy is governed by the laws of the jurisdiction where BagStyleHub operates. Any disputes related to privacy matters will be resolved according to applicable local and federal privacy regulations.